SureTec is pleased to provide this Claims Information Center as a general claims resource for visitors to our site. First, please tell us what kind of claim information you are seeking and who you are:
If you are a subcontractor, supplier, or other vendor seeking information about filing a payment bond claim or notice because you have not been paid or have concerns over payment, please click here.
If you are an obligee on a performance bond issued by SureTec and you have concerns about an account's performance or have received notice of unpaid bills, please click here.
If you are an obligee on a commercial, court, license & permit or other miscellaneous bond and wish to advise of a claim or potential claim, please click here.
If you are one of our accounts and want to advise us that a claim is likely to be made or has been resolved, or you want assistance with a problem or dispute relating to an outstanding bond, please click here.
To file a claim against a freight broker’s bond please contact the claims department at firstname.lastname@example.org or via mail at SureTec Insurance Company, 9737 Great Hills Trail, Suite 320, Austin, TX 78759. Cancellation notices posted here.
For general information, please click here.