SureTec Claims Professionals

All claims correspondence should be addressed to:

Bond Claims Department
SureTec Insurance Company
9737 Great Hills Trail, Suite 320
Austin, TX 78759
Toll Free: (866) 732-0099 
Fax: (512) 732-2387 
West Coast Bond Claims
SureTec Insurance Company
3131 Camino del Rio North, Suite 1450
San Diego, CA 92108
Toll Free: (800) 288-0351 
Fax: (619) 400-4101 
Contractor's License Bond Claims
SureTec Insurance Company
P.O. Box 5008
Woodland Hills, CA 91365
Toll Free: (888) 433-8592
Fax: (818) 867-6950

For online information about how to file a claim, how the claims process works, and general information concerning claims, please click here.

Please Note: We receive many claims and notices each month, the vast majority of which are simply notices sent to protect a payment bond deadline. We will not always know the current status of your claim when you call. We will research your question and call or e-mail back. If you call or write about a payment bond claim, please help us by having the following information available or providing it in any message you leave:

  • Your company and contact information. Both phone and email addresses are helpful
  • The name or our principal
  • The company you furnished labor or materials to, if it was not our principal (i.e., if you furnished to one of our principals' subcontractors)
  • The project on which your claim is made
  • The current amount of your claim

If you are already represented by counsel, we may need your attorney's permission to discuss the claim directly with you.

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