If you have a question about a claim that is not answered elsewhere on this site, please contact

Steve Nelson EVP & General Counsel SureTec Insurance Company 9737 Great Hills Trail, Suite 320 Austin, TX 78759 (512) 330-1850 (512) 732-8010 (fax) snelson@suretec.com

Please note: Only SureTec employees have any authority to deal with claims. Many of our bonds are written through surety bond producers and insurance agents. While they are a tremendous resource to us in the claim process, they do not have the authority to accept your claim or commit SureTec to any course of action.

If you have a question not involving claims, please contact any SureTec office.

General Information about Contract Bond Claims

The Associated General Contractors of America, the National Association of Surety Bond Producers, the Surety Association of America, and the Surety Information Office have collaborated on an information booklet entitled "An Overview of the Contract Bond Claims Process" This booklet contains an excellent overview of the performance bond claims process and may be viewed or downloaded by clicking here.